HELP & SUPPORT
1. What is raw hair?
Raw hair is 100% unprocessed human hair collected directly from a single donor. It has not been chemically altered, steamed, or mixed with synthetic fibers. It’s the highest quality hair on the market — pure, natural, and built to last.
2. How long does raw hair last?
With proper care, raw hair can last 3-5 years. It’s an investment — treat it like your own hair and it will reward you with long-lasting beauty.
3. Can I dye or bleach the hair?
Yes! Our raw hair takes color beautifully. Since it's never been processed, you can dye or bleach it — just like your real hair. For best results, we recommend seeing a professional stylist.
4. Does the hair shed or tangle?
Minimal shedding is normal (just like natural hair), but our bundles are double-wefted and tightly stitched to reduce shedding. As for tangling, raw hair doesn't tangle when properly cared for — always detangle gently, especially before washing.
5. Can I straighten or curl the hair?
Absolutely. Raw hair holds curls and straightens like your natural hair. Just remember to use a heat protectant to maintain the hair’s longevity and luster.
6. How many bundles do I need for a full look?
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12–16 inches: 2–3 bundles
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18–22 inches: 3 bundles
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24–30+ inches: 3–4 bundles
If you're adding a frontal or closure, adjust based on your desired volume.
7. How should I care for my raw hair?
Treat it like your real hair:
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Co-wash before first install
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Use sulfate-free shampoo
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Deep condition regularly
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Let it air dry
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Store in a satin bag when not in use
We include full care instructions with each order.
8. Is each bundle the same?
Since raw hair is collected from individual donors, no two bundles are exactly the same. That’s the beauty of raw hair — it’s authentic and unique, just like you.
9. Can I reuse the hair?
Yes! That’s the benefit of raw hair. With good maintenance, it can be reused for multiple installs.
10. What if I have more questions?
We’re here to help. Feel free to contact us through our Contact Page